Please read these Terms and Conditions ("Terms") carefully before using theaffordablehomellc.com website or any service offered by Affordable Home Solutions ("Affordable Home Solutions," "we," "us," or "our"), including our text-messaging practices.
Your access to and use of our website and services is conditioned on your acceptance of and compliance with these Terms.By accessing or using our website or services, or by opting in to receive text messages from us, you agree to be bound by these Terms. If you disagree with any part of these Terms, do not use our website or services.
Description of Services
Affordable Home Solutions (Affordable Roofing Solutions LLC) is a Falls Church, Virginia roofing and exterior home-improvement contractor. We provide roof replacement, roof repair, storm-damage and insurance-claim support, metal and commercial roofing, and related exterior services such as siding and gutters. We are licensed in Virginia (Class A Contractor #2705084385) and Maryland (MHIC #142051).
We are a licensed contractor, not a public adjuster, insurance broker, or law firm. We document damage and provide scopes and estimates for the work, but we do not negotiate, adjust, or settle insurance claims on your behalf, and nothing on this website constitutes legal, tax, insurance, or financial advice. You are encouraged to consult your own professionals and your own insurer before making decisions about your property or your claim.
Eligibility
You must be at least 18 years old and either the legal owner of the property you submit, or someone with authority to approve work on the owner's behalf. By using our services, you represent that you meet these requirements.
User Content
Our services allow you to submit information about yourself and your property, including text, photos, and documents ("Content"). You are responsible for the Content you submit, including its legality, accuracy, and your right to share it. By submitting Content, you grant us a non-exclusive, royalty-free license to use it for the purpose of evaluating your property, preparing an estimate, and communicating with you.
Links to Other Websites
Our website may contain links to third-party websites or services that are not owned or controlled by Affordable Home Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Affordable Home Solutions is not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any such third-party content or services.
Text Messaging
When you provide your mobile phone number and opt in (for example, by checking a consent box on one of our forms, or by texting us first), you agree to the following terms governing our text messages.
Description
We send transactional and customer-service messages related to your inquiry and any work in progress, including appointment scheduling, inspection and estimate details, follow-ups, document requests, and status updates.
Message Frequency
Message frequency varies based on your interaction with us. A typical inquiry generates between 2 and 10 messages.
Message and Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Check with your wireless carrier for the details of your plan.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.Delivery of messages is subject to the effective transmission from your wireless carrier and is outside our control.
Opt Out (STOP)
You can cancel text messages at any time by texting STOP to the number from which you received our message. After you send STOP, we will send you a single confirmation message acknowledging that you have been unsubscribed. You will not receive any further messages from us unless you opt back in.
Get Help (HELP)
If you need help or want more information, reply HELP to any message from us, or contact us at (301) 861-7445.
Rejoining
If you previously opted out and would like to receive messages from us again, reply START to a previous message or contact us at (301) 861-7445 and we will re-enroll you.
Supported Carriers
Text messaging is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
Information collected through our text messages is governed by our Privacy Policy.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Text-messaging originator opt-in data and consent are not shared with any third parties, other than the subprocessors strictly required to deliver the messages, for example our SMS platform and the wireless carriers transmitting the message.
Standards and Legal Compliance
Our messaging adheres to industry standards, including the CTIA Messaging Principles and Best Practices, and complies with applicable law, including the Telephone Consumer Protection Act (TCPA). By opting in, you confirm that you are the subscriber or the customary user of the wireless number you provide, and that you consent to receive autodialed and pre-recorded informational messages at that number. Consent is not a condition of purchase or of receiving an estimate on your property.
Estimates and Pricing
Any inspection findings, estimates, or prices we provide through the site or in person are preliminary and are not final or binding until set out in a signed proposal or contract. Manufacturer material warranties and our workmanship warranty are governed by their own written terms, provided with your project paperwork, and are separate from these Terms.
Disclaimers and No Warranty
Our website and services are provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or secure, or that any inspection finding, estimate, or price provided through the site is final or binding until reduced to a signed proposal or contract.
Limitation of Liability
To the maximum extent permitted by law, Affordable Home Solutions and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of your use of the website or services. Our total liability for any direct damages will not exceed the greater of (a) one hundred U.S. dollars (USD $100) or (b) the amount you have paid us, if any, in the twelve months preceding the claim. Nothing in these Terms limits any rights or remedies you may have under a signed project contract or under applicable consumer-protection law.
Indemnification
You agree to indemnify and hold harmless Affordable Home Solutions from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the website or services, or your violation of any law or third-party right.
Governing Law and Venue
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of our services will be brought exclusively in the state or federal courts located in Fairfax County, Virginia, and you consent to the personal jurisdiction of those courts.
Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website or services after a revision takes effect, you agree to be bound by the updated Terms.
Contact Us
If you have any questions about these Terms, contact us:
- Phone: (301) 861-7445
- Mail: Affordable Home Solutions, 6402 Arlington Blvd, Suite #1030, Falls Church, VA 22042
- Online: Contact form